VoIP phone systems are adaptable, feature rich systems that promise high voice quality and useful features at reduced costs. In fact, traditional phone systems cannot match the capabilities of VoIP with features such as virtual phone numbers, voice mail and fax forwarding to email, switching from Wi-Fi to cellular network, and more.
In spite of the advancement in VoIP technology, some businesses have concerns about implementing VoIP at their offices. They worry about poorvoice quality, insecure network, dependence on internet connectivity, expenses and complexity of implementation. Let us discuss how the advantages of VoIP beat the potential hurdles, and how to get the most out of your VoIP system.
What makes VoIP the best choice?
VoIP will undoubtedly improve the productivity of your business and drastically cut telecommunication expenses. This is how it accomplishes it:
Advancing VoIP technology
Previously, VoIP restricted users to computer systems and patchy voice quality. Today’s regular phones (equipped with VoIP adapters) and IP phones assure consistent voice clarity, good mobility, and a range of useful features. Existing data networks are utilized by businesses for intra-office calls, resulting in huge savings and enhanced employee productivity.
VoIP brings down telecommunication costs
Conventional phone systems need constant administration and maintenance of expensive infrastructure as per industry norms. With VoIP, businesses reduce installation and maintenance overheads by using one network for voice and data. Moving the phone with the employees that incurs a charge of about $100 per head is cut out completely by just plugging an IP phone into another broadband network jack. For similar services, VoIP service vendors charge lesser too than traditional phone system vendors.
Mobility and accessibility with VoIP
An IP phone can be used wherever there is a high speed internet connection. You can take calls from clients and associates at the office, your home, a hotel or even a friend’s place. This cuts down your cell phone expenses. A lot of VoIP systems come with a software application which can be used to make and receive calls on your laptop with a headphone and a microphone.
Simple VoIP configuration
Faxes and voice mails can be forwarded to your email inbox by setting up the VoIP phone system. Emails can also be recorded and delivered as voice mail. It lets you manage your messages and mails at one place.
Virtual phone number
If you are making calls to customers outside your area, you may want to use a local number. With VoIP, you can have a virtual phone number with the desired area code.
VoIP improves productivity
Research indicates that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features cut down on the time wasted in managing calls. Your VoIP phone number can ring simultaneously on your landline and mobile phone before reaching voice mail, making sure you never miss an urgent call.
Making the most of VoIP phone systems
As you can see, VoIP has much to offer. If you still have doubts, these tips will help you stay on top of them.
1. Hire VoIP service vendors
Though a typical VoIP phone system is fairly straightforward to install, hire a VoIP service provider for larger implementations. Some network providers install and configure a VoIP solution provided by them.
2. Test before implementation
Have a small group of people use the VoIP system and verify its usefulness to your business. Once you’re satisfied, roll it out across the business location. Hold on to your traditional phone system as a backup during this phase.
3. No missed calls with call forwarding
Set your VoIP phone system to forward unanswered calls to a landline or a cell phone or both. If there’s ever an electricity outage, you won’t miss any calls till an alternative power source gets going.
4. Build up network security
The only way to circumvent call hacking is to protect your network from denial-of-service attacks and digital hackers. Network security should be updated on priority and checks should be thorough.
VoIP phone systems are an economical option with all the advantages of an advanced telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other compelling benefits of VoIP. With modern wireless phones offering seamless switching between cellular and Wi-Fi networks, VoIP users can look forward to more services at affordable costs.
Daljeet Sidhu. Small Business VoIP advice. VoIP Services quotes.
