The journey to find your best insurance solution starts from the moment you brief us. Firstly, we need to understand the risk profile that surrounds your business. This provides a basis to define your Insurance Program, which we can then take to the global insurance market. With thousands of insurers and underwriters worldwide to choose from, in locations such as the Australia, London, US and Bermuda, we’ll navigate you to the best solution.
Sometimes businesses are faced with risk situations that are difficult to insure. In these instances, implementing an effective insurance program requires that we develop a tailored solution by bringing the right people and capabilities together, to achieve the best outcome. As an example, a major mining company’s Directors and Officers’ Insurance renewal was confronted with local insurers becoming increasingly risk averse in the mining industry. We identified and secured cover from a London market, which not only was able to offer better cover than previously held by the mining company, but it was also at a substantially reduced premium. We often find that by scouring and leveraging the global insurance market we drive competitive tension, resulting in competitively priced premiums.
Our approach to service is one of being proactive and hands-on. We work hard on your behalf to drive the best outcomes at both securing a market and should you ever need it, with claims. So, what happens when you call us about that $12m claim? If you need to make a claim, you can relax in the knowledge that we’re there for you. That’s because we understand your policy, we’ll organise assessors, industry experts and review any precedents that might be relevant to your claim. When it comes to all parts of the process we make the process as smooth as possible..
When you deal with Sherpa Insurance, you’re dealing with a member of Steadfast, Australia’s largest general insurance broking group with $6b in sales. With our access to Steadfast’s network of advisory, legal and claims services, we can call in additional resources to triage your claim, supported by a team that specialises in complex risks and complex claims.